trading history  delivery  conditions  secure shopping  privacy Willoughby Store 141 Penshurst Street Willoughby NSW 2068 ph:  (02) 9884 8964
	Conditions GST All prices are inclusive of GST Stock availability We endeavour to keep everything on our Online Shop in stock in our Retail Shop so we can supply your order directly from our shelves if we have run out of bulk stocks. If for any reason, out of our control, we cannot supply a product immediately (maybe due to the seasonality of toys), we will contact you by email to advise you of the next availability or of a suitable alternative. Orders will be dispatched within 3 to 7 days of receipt of order. (Or contact will be made with you). Returns If for any reason you are not happy with your purchase we will exchange it or issue with a (barcoded) credit note. Any returns must comply with the following conditions: items must be unopened and in their original packaging. returns will only be accepted within fourteen days of receipt of goods. freight charges will not be refunded freight is prepaid by you - If returning by Australia Post, registration and insurance is advised. Goods must be securely packed so as not to incur any damage upon their return Damaged Goods Damaged goods must be advised by phone or email within 2 days of receipt of your parcel otherwise no claims will be accepted.    shop online :: activities :: parenting articles :: get our news how to find us :: help :: email :: home 141 Penshurst Street   WILLOUGHBY   NSW   Australia phone: (02) 9884 8964 email: info@elw.com.au